Privacy Policy
Effective January 1, 2026
A&J Hampton Insulation and Spray Foam, hamptoninsulation.com, info@hamptoninsulation.com
Who this policy covers
This policy explains how A&J Hampton Insulation and Spray Foam handles the information you share with us through this website. We're an insulation contractor in Hampton, VA, and we keep this short because we collect only what we need to answer you and do the job.
It covers every page on this site, from the home page to our service and city pages. When you call us at (757) 367-8752 or talk with our crew at your house, we treat what you tell us the same way.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email, address and a few words about the job, like a hot upstairs room or a drafty crawl space.
Our form runs on an outside form service, so what you enter passes through that service before it reaches us. That service handles it under its own privacy terms.
Like most websites, ours also gathers some information on its own when you visit. This can include your browser type, the device you're using, the pages you looked at, how long you stayed and the general area you're browsing from. We don't use it to work out who you are.
Cookies and analytics
Cookies are small files your browser saves so a site can remember things between visits. We and the tools we use may set them so pages load properly and we can count visits.
We may use analytics tools to see which pages people read and which ones they leave, so we know what to fix. These tools report totals and trends to us, not a file on you.
You can block or clear cookies in your browser settings at any time. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to reply to you, set up an estimate, schedule the work and follow up once the job is done.
We don't sell your information, and we don't rent or trade it to marketers. We share it only when the job needs it, such as with a service that helps us run the website or the form, or when the law requires it.
How long we keep it
We keep your contact details and job notes for as long as we need them to finish the work, stand behind it and keep ordinary business records. If you never booked a job, we don't hold onto your request longer than we need to.
When we no longer need something, we delete it or remove the parts that tie it to you.
How we protect it
We limit who on our team can see your information to the people who need it to answer you or do the work. We also rely on trusted services that use standard security for websites and forms.
No website or email system is completely secure, so please don't send payment card numbers or passwords through our form.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you, and we will.
Depending on where you live, state law may give you more rights over your personal information. Reach out and we'll handle your request within the limits of what we're required to keep.
Children's privacy
This site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The newest version will always be on this page, and it applies once it's posted.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (757) 367-8752 or send us a note through our contact page. We respond within 1 business day.
To learn more about who we are and how we work, visit our About page.